Survey means taking the feedback from your all customers, this survey is useful for the corporation or any field because it tells us what customers expecting from us. Oracle survey is one of them; Oracle survey is used to conduct positive /negative/neutral feedback from the customers.
Benefits of Oracle survey
- Listen, reveal, and act on customer remarks across internet, social, and call center touch points
- The survey helps to reduce fees and increase efficiency through consolidating company-huge comments tactics right into a unmarried agency remarks answer.
- By thinking a couple of questions, within the survey, we will Quickly identify doubtlessly sad clients and prioritize for observe-up.
- Intelligently act on survey responses, automatically routing effects to exact people or departments.
About Oracle Corporation
Oracle is a well developed American multinational computer oriented organization headquartered in Redwood Shores, California.
Larry Ellison, Bob Miner, Ed Oates were the founders of Software Development Laboratories, the initial name of Oracle Corporation. Oracle enterprise resource planning software, customer relationship management software, and supply chain management software.
The company started developing and builds tools for database advancement and systems of middle-tier software, an application server that sits between the user’s machine and the database server.
Purpose of conducting oracle survey
Oracle conducts an online survey for the following reasons:
- Through an online survey and taking customer feedback to attract new customers and also generate more traffic on the website.
- Oracle acquires the information of the customers to build a database of the clients who have interested in their merchandise and provider provided by the employer.
Oracle Survey customization
The data again from oracle surveys can then be analyzed and used to improve product lines, target new or stepped forward offerings, or in any other case improve the responsiveness of customers
The survey issue of Oracle makes use of Script Author scripts as Web-based survey questionnaires that can be performed in a Web browser.
Common Questions in the Oracle survey
- Categorization of Oracle survey.
- Related to common operating systems, file system, multiple path products run on Oracle databases.
- Questions contain storage system (Types of storage), about Oracle RAC, ASM, data guard, etc.
- Some important questions keywords are read-only access, zero data loss recovery, Oracle databases service at critical applications
Survey campaign objectives achieved by two processes
- Creating a survey questionnaire – a script created with the campaign goals in mind
- Managing the survey campaign –
- Each survey campaign must have on special question script.
- Each survey has more than one cycles.
- Must have more than one deployment.
- Each campaign has its own resources.
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Oracle Corporation conducts the survey to know the consumer and the demands and requirements of the customer.
The Oracle survey is carried out online on their website. Oracle also increasing their revenue by offering a prize on their survey.