On the official website of the Home Depot, the survey is carried out to know the customers the feedback Home Depot also increasing their revenue by offering a prize on their survey.
Home Depot Survey
Home Depot is an American retail store also supplies construction-related goods and other products such as instruments for home improvement supplies.
The founders wanted to open a retail store with everything in everyday life that a person wishes. There are more than 2000 outlets in the Home Depot. The business earns an annual income of more than $100 million.
Steps were taken The Home Depot Survey
- In the first step, you have to buy any item from the Home Depot store.
- The receipt you get after buying, keep it with you to start the survey.
- Next step is to visit the official survey website of the store.
- You must first pick a language on the official website.
- You must enter your address ‘ valid zip code and then ‘ User ID and Password. ‘ These details are provided on the store’s receipt.
- The further step is to tap on “Next” option, present in the lower side
- Respond to the issues. Answers should be as honest as possible.
- Then you have to fill in your private information next thing.
- You are lastly eligible for the sweepstakes list.
Ratings expected with recent experience in the department
- The prices of products.
- The time required to find a particular product.
- Products that you wish to see in stock.
- The quality of products available.
- The variety of products that are available.
- Does the product satisfy your need?
- overall satisfaction based on the last experience.
Questions based on the associate
- Was the associate helpful?
- Was the associate rude?
- Did the associate ignore you?
- Did he help you till the end?
- Was his guidance enough and understood?
- Did he approach you?
- None of the above
- Something else you experienced apart from the above situations.
Other questions that count the opinion of customers are
- How did you become aware of the company?
- How did you come to know about the website?
- How did you purchase our product? online delivery or shop visit?
- Do you find any improvement after every visit?
- Do your expectations and actual product have a vast difference?
- Do the packaging of the product is as expected?
- Does your previous suggestion is implemented?
Read More: Google survey
Home depot conducts the survey to know the consumer and the demands and requirements of the customer. Home Depot survey always check that the home depot clients are satisfied by the home depot products. Also to take feedback on what people expect more from home depot.
You can conduct a survey through mail also but it takes time so it it good to go through online.